Hotel Urban, A Small Luxury Hotel Of The World, Madrid
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Key details
About the Hotel
Carrera San Jeronimo, 34,
Madrid,
Spain,
28014,
Community of Madrid
Perfect
8.9
9.4
/10
4.6
4.5
/5
“The hotel's location is a vibrant gateway to Madrid's cultural treasures.”view full review
Location
Hotel Urban is located in the center of Madrid, providing easy access to cultural attractions such as the Prado Museum and the Royal Palace. Its central position allows guests to explore popular shopping districts and renowned restaurants within walking distance. The hotel sits in a vibrant area rich in history and art.
Rooms
The hotel offers 96 rooms, each showcasing a contemporary design that incorporates unique artwork and modern furnishings. Suites come with additional living space and lavish bathrooms featuring rain showers and oversized bathtubs. Room configurations include options with large king beds and connectivity for both leisure and business travelers.
Dining
Guests can dine at the Glass Bar, renowned for its creative cocktails and selection of premium wines. The hotel hosts La Terraza del Urban, an exclusive rooftop dining area that offers spectacular views of Madrid's skyline. A range of culinary offerings blend local ingredients and international cuisine, catering to various tastes.
Wellness
Hotel Urban includes a fitness center equipped with the latest technology for guest convenience. Additionally, the hotel offers a range of wellness services, including massage therapies that can be booked on-site. The peaceful ambiance enhances the relaxation experience, allowing guests to unwind after exploring the city.
Business Services
The hotel facilitates business travelers with well-equipped meeting rooms, offering state-of-the-art audiovisual equipment. Business services ensure that every need is met, including secretarial support and tailored event planning. High-speed internet access is available throughout the property.
Highlights
Location: Center of Madrid
Rooms: 96 contemporary rooms
Dining: Glass Bar & La Terraza del Urban
Wellness: On-site fitness center & therapies
Business: Meeting rooms with audiovisual equipment
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Double or Twin Room
2 persons
23 m²
2 Single beds
Coffee machine
Heating
room details
Duplex Room
2 persons
32 m²
1 King-size bed
Coffee machine
Heating
room details
Junior Suite
2 persons
32 m²
1 King-size bed
Coffee machine
Heating
room details
Suite
2 persons
42 m²
1 King-size bed
Coffee machine
Heating
room details
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Getting around
A guide to all available transportation options
City Centre
Madrid200 m
Airports
Adolfo Suarez Madrid-Barajas (MAD)
23.0
km
Underground
Sevilla200 m
Sol Metro Station400 m
Facilities
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Delicious Culinary Experience
“I enjoyed a fantastic breakfast at the hotel restaurant, which showcased a beautiful ambiance. The restaurant, known for its Michelin-starred chef, promised an exquisite dining experience, and it certainly did!” view full review
Comfortable Sleep
“The bed in my room was extremely comfortable, allowing me to enjoy restful nights while I traveled. The room was well-decorated and had unique design features that added to the overall charm.” view full review
Lovely Amenities
“I appreciated the quality of the bathroom products provided. The towels and linens were of high quality, making my daily routine feel more luxurious.” view full review
Inviting Rooftop Retreat
“The rooftop pool was a good escape after a busy day of sightseeing. Though it was a bit small, the atmosphere was relaxing, and I enjoyed the good snacks and drinks offered at the pool area.” view full review
General
No smoking on site
Free Wi-Fi
On-site car park
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Packed lunches
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Rooftop pool
Plunge pool
Seasonal outdoor pool
Sun loungers
Sun terrace
Solarium
Pool with view
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Ironing facilities
Bathroom
Free toiletries
Bathroom telephone
Media
Flat-screen TV
Hi-Fi
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Location
Carrera San Jeronimo, 34,
Madrid,
Spain,
28014,
Community of Madrid
Map view
Carrera San Jeronimo, 34,
Madrid,
Spain,
28014,
Community of Madrid
City landmarks
Museum
Prado National Museum
700 m
Square
Plaza Mayor
770 m
Palace
Royal Palace of Madrid
1.4
km
Park
El Retiro Park
1.2
km
Landmark
Parque del Retiro
1.2
km
Museum
Museo Nacional Centro de Arte Reina Sofia
1.2
km
Public Building
Cybele Palace
930 m
Museum
Plaza de Cibeles
790 m
Church
Real Basilica de San Francisco el Grande
1.6
km
Garden
Royal Botanical Garden of Madrid
840 m
Landmark
Palacio de Cristal
1.6
km
Museum
CaixaForum Madrid
900 m
Landmark
Calle Ponzano tapas
2.8
km
Church
Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales
890 m
Museum
Museo de Historia de Madrid
1.3
km
Landmark
Plaza de Oriente
1.2
km
Landmark
Paseo del Prado
790 m
Library
Museum of the National Library
1.2
km
Church
Catedral de Sta Maria la Real de la Almudena
1.4
km
Museum
National Archaeological Museum
1.5
km
Theatre
Teatro Real
1.2
km
Museum
Museo Sorolla
2.2
km
Church
Iglesia San Gines
700 m
Nearby
Square
Puerta del Sol
420 m
Casino
Gran Via
590 m
Museum
Museo Nacional Thyssen-Bornemisza
370 m
Calle Alcala 42
Circulo de Bellas Artes
410 m
Square
Plaza de Santa Ana
390 m
Park
Neptune Fountain
400 m
Plazuela de Anton Martin
Monumento a los Abogados de Atocha
450 m
Restaurants
Museo del Jamon
620 m
Carrera San Jeronimo 6 Calle De La Victoria
Cebo
10 m
Carrera San Jeronimo 34
La Cabana Argentina
110 m
Calle Ventura de la Vega 10
Rosi La Loca Taberna
450 m
Calle Cadiz 4
La Terraza del Urban
0 m
Carrera San Jeronimo 34
Artemisa Sol
70 m
Calle Ventura de La Vega 4 Huertas - Cortes
Saporem Ventura
90 m
Calle Ventura de La Vega 5
Casa Mira
40 m
Carrera San Jeronimo 30
El Barril de las Cortes
140 m
Carrera de San Jeronimo 17
Reviews and Ratings
Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
4.5/5
based on 2703 reviews
8.9
8.9/10 based on 839 reviews
#47 of 490 hotels in Madrid based on Tripadvisor
Zoe
United Kingdom,
March
2025
6.8/10
Overall, I had a wonderful stay at Hotel Urban, which boasts a stylish atmosphere and a prime location near key attractions. The staff was really good, always friendly and eager to assist, although I wished the breakfast selection was a bit broader considering its price. While I truly enjoyed the modern decor and the cleanliness of my room, I found the specific breakfast options and some service elements could be improved. Still, it was a fantastic choice for my leisure trip, and I would return.
Rooms
8.0
My room was comfortable and spacious, adorned with unique decor, although the view left something to be desired. It faced a wall, which wasn't particularly pleasant.
Service
9.0
The staff was consistently friendly and attentive, going out of their way to help. I felt valued and appreciated throughout my stay.
Location
10.0
The location was unbeatable, making it easy for me to explore nearby attractions like major museums and restaurants. I could walk to many places.
Dining
7.0
The breakfast was of high quality, but I expected a greater variety for the price I paid. I heard the dinner service is excellent too but didn't try it myself.
Facilities
7.0
Amenities were decent, although I found some guidance on the hotel's facilities lacking. The lobby atmosphere was welcoming and stylish.
Eva
United Kingdom,
February
2025
6.2/10
I had a pleasant stay at Hotel Urban, enjoying the strategic location near Puerta del Sol and the charming decor. The staff were overwhelmingly friendly and accommodating, making my experience more enjoyable. However, I did encounter inconsistencies with housekeeping that marred my overall experience a bit.
Rooms
7.0
The junior suite I stayed in felt a bit small, and I didn't notice much difference from a standard room. The view wasn't great either, overlooking a wall and ventilation shaft.
Service
8.0
Staff were super-friendly, especially Patricia and Juan Manuel. They were helpful with my requests, although I did have a reservation mix-up at one point.
Location
9.0
Perfectly located, I could easily walk to major attractions like Calle Mayor and Gran Via. It made my exploration of Madrid very convenient.
Dining
8.0
I enjoyed a lovely breakfast buffet with excellent options. The highlight was definitely the day's fresh offerings.
Facilities
8.0
The fitness room was small yet efficient, although the rooftop pool was closed during my visit. The in-room amenities, such as thick towels and quality toiletries, were nice touches.
Jennifer
United Kingdom,
January
2025
6.8/10
My stay at Hotel Urban was quite an experience. The location was perfect for exploring Madrid, and the staff were exceptionally friendly and attentive. However, the gym was disappointing, coming off as quite tiny, and the breakfast, while good, could have offered more variety.
Rooms
8.0
I found my room to be spacious and beautifully decorated, although I noticed a few details showing wear. The layout was a bit peculiar, making the room feel compact at times.
Service
9.0
The staff were welcoming from the moment I arrived, offering me a glass of cava and assisting with any requests I had. They certainly made me feel valued during my stay.
Location
10.0
The hotel's prime location was just a 10-minute walk from major attractions like Plaza del Sol. This made it incredibly easy to get around and explore the city.
Dining
7.0
I enjoyed the breakfast, which included a variety of fresh options. Yet I felt it would benefit from a bit more variety day-to-day for an even greater culinary experience.
Facilities
6.0
The rooftop pool area was a highlight, although it was closed during my visit. The gym facilities were quite limited, which was a bit of a letdown.
Isabella
United Kingdom,
December
2024
7.0/10
My recent stay at Hotel Urban in Madrid was fantastic! The location couldn't be better, with major attractions within walking distance, making my exploration of the city effortless. The staff were incredibly accommodating, and my room was spacious and comfortable, though I wished it had a bit more natural light. The rooftop bar offered amazing views, adding a special touch to my evenings. 😊
Rooms
8.0
The room was spacious and well-appointed, though quite dark due to the decor. I appreciated the comfortable bed and the thoughtful amenities, including a Nespresso machine. However, I did miss more natural light, which affected the overall atmosphere.
Service
10.0
The staff were genuinely friendly and attentive, from the doormen to the reception. They went out of their way to assist with my requests, which really enhanced my stay and made me feel welcome.
Location
10.0
Ideally located near major attractions and transportation, the hotel made it easy to explore central Madrid. It was bustling but without feeling overwhelming, perfectly balancing vibrancy with tranquility.
Dining
9.0
I enjoyed a good breakfast with a great selection of fresh options. The attentive service added to my experience, making each meal enjoyable and varied, though I felt there was still room for improvement in gluten-free options.
Facilities
8.0
The rooftop pool and bar were highlights, providing stunning views over the city. It created a vibrant atmosphere for unwinding after a day of exploring. However, soundproofing could have been better, as I experienced some noise disturbances.
Allan
United Kingdom,
November
2024
5.0/10
My stay at Hotel Urban was nice due to its fantastic location and very nice staff. The attentive service made a significant difference, especially when they surprised me with a birthday cake and champagne. However, I did find the room lighting system somewhat complicated, and the shower controls took more effort than I expected, which was a bit frustrating after long days exploring Madrid.
Rooms
8.0
The rooms were comfortable and spacious, featuring beautiful modern decor. However, I did struggle with the lighting system and shower controls.
Service
10.0
The staff were really good, always friendly and eager to assist with anything I needed. Their efforts truly enhanced my experience.
Location
10.0
The hotel's location was unbeatable, just a short walk from iconic sites like Plaza del Sol and surrounded by great dining options.
Dining
9.0
Breakfast offered a good variety, and overall dining options were impressive, though the service could be a bit chaotic during busy times.
Facilities
7.0
While the fitness room was small but functional, I was disappointed that the pool was closed during my stay. Still, the unique vibe of the hotel made up for it.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at EUR 33 per day.
Internet
is available in for free.
Breakfast
A full breakfast is served at the price of EUR 37.95 per person per day.